Local law shapes every access decision
Our Legal notice sets the conditions for account access, identity checks, wallet records and requests connected with the rtp dewalive service. Access or eligibility depends on local law, and we may ask you to confirm your details before allowing an account action. DANA, OVO, GoPay and
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QRIS records are matched to the account step that created them, while bank transfer or virtual account records may need additional checking. We keep the notice available so you can read the relevant wording before opening an account, using the lobby or asking about a transaction.
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If a local rule changes how access is handled, we apply that rule to the affected request and explain the next available contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
